Frequently Asked Questions
Everything you need to know about your Alpha Industries orders.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please use our online portal to generate a prepaid return shipping label.
How do I determine my correct size?
Each product page features a detailed size guide. Since many of our flight jackets have a 'Core Fit' (oversized) or 'Slim Fit,' we recommend checking the specific measurements before purchasing.
Are your jackets authentic military issue?
While we were a primary contractor for the U.S. Department of Defense for decades, our commercial line is manufactured to the same high-quality military specifications for civilian use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay or Klarna.
How should I clean and maintain my Alpha jacket?
Most of our nylon flight jackets are dry clean only to preserve the water-repellent coating and structural integrity. Please refer to the care label located inside the garment.